Outsors in its name is self explanatory, by offering IT Outsourcing services we help businesses thrive in today's highly competitive corporate world. We keep up-to-date with technology in business client solutions to address the challenges of increasing business productivity, workforce connectivity, and corporate network security.
Outsors assists in your businesses need to remain responsive and flexible in order to respond to changes in the business environment, this means maintaining the ability to grow while effectively balancing costs and capability, thus our role of helping you save the cost to hire and retain in-house IT personnel and the expense of training and research required to stay ahead in the rapid changing nature of the IT world.
Our certified teams of experts have extensive experience in designing and deploying both local and wide area networks (LAN & WAN). Our skilled network engineers are capable of dealing with anything from a small Local Area Network (LAN) through to large, multi-location, corporate architectures. We have vast experience in the Windows NT and Cisco environment, particularly configuring servers and client workstations.
Our LAN & WAN services cover:
Telephone and ISP coordination, including selection, procurement and implementation
DMZ and VPN configuration and setup
Router and firewall configuration and setup
Connectivity (DSL, ISDN)
Network Design and Advice
Specification and Layout
Internetworking
Cabling
Installation
Remote Monitoring and Management
Maintenance
Call us to assess your existing ICT infrastructure and recommend changes if needed to implement a sound & trouble-free ICT environment with your organization. Our remotely managed support tools will help us rapidly gather all details needed to complete a full audit on your entire network within just one day. Details on each PC and topology diagrams on the entire network will be composed.
Audit results gathered for each PC:-
System Info
Installed Apps
SW Licenses
Name/OS Info
IP Info
DNS/DHCP
Disk Volumes
PCI & Disk H/W
CPU/RAM
Printers
Outsors Microsoft Certified System Engineers offer complete workstation and server support services. With the use of an integrated help desk ticketing system, end users and our technicians can communicate in real time and follow up on trouble tickets you create to resolve any IT assistance you may need. Support is offered mainly remotely making response times much quicker than average IT support offered.
On-site support on:
·Computer physical repair
·Printer maintenance
·Hardware installation and replacement.
·Hardware and software procurement
Remote support on:
·Active Directory and DNS server installation and configuration
·Workstation installation and configuration
·Remote network management
·MS Windows® 2000/NT/XP/2003 server & desktop networks
·ISA Server (Firewall)
Outsors support offering package key tool that puts us far ahead than the rest is the use of a web-based support platform with integrated features listed below.
The fllowing features are integrated in our support offering:-
Help desk / ticketing system
Live chat to your administrator
Remote access and support to any PC
Remote application installations
File transferring to any PC
Patch Management Solution – Managed Windows Updates
Backup (On-site, Off-site replication, image of each PC and Server, bare-metal recovery)
Report sent every month keeping you fully updated on the status of your network
